1. Parties
The seller is LifyCraft, operating from Türkiye through lifycraft.com. The buyer is the person whose billing, contact and delivery details are entered at checkout and recorded in the order confirmation.
Legal
Distance Sales Agreement
The pre-contract and distance-sales terms that apply to website orders placed with LifyCraft.
2. Subject of the agreement
This agreement governs the online sale and delivery of the product or products selected by the buyer. The product name, size, pack quantity, material, unit price and quantity are shown on the product, cart and checkout pages.
3. Price and charges
Product prices are displayed in US dollars. Shipping charges, applicable taxes, discounts and the final total are shown before the order is placed. The buyer is not charged until the selected payment method authorizes the payment.
4. Contract formation
The buyer reviews the cart, delivery address, shipping method, price and these terms before placing the order. The agreement is formed when the order is submitted and accepted. A confirmation is displayed and recorded electronically.
5. Production and delivery
Products are generally made to order. The current production estimate, delivery method, destination availability and shipping charge are stated on the website or at checkout. Delivery timing may be affected by carrier, customs or events outside reasonable control.
6. Right of withdrawal
For eligible standard products, the buyer may notify LifyCraft within 14 calendar days after delivery that they wish to withdraw. The buyer should use the Contact page and wait for return instructions before sending the product.
7. Exceptions
Where permitted by applicable law, the withdrawal right may not apply to personalized, custom-made or clearly buyer-specific products after production has begun. Damaged, defective or incorrectly supplied products remain covered by mandatory consumer rights.
8. Returns and refunds
Eligible returned products must be unused and reasonably protected for transit. Refunds are made to the original payment method after receipt of the return or valid shipment evidence. Return costs and refund timing are detailed on the Shipping & returns page.
9. Complaints and disputes
Questions or complaints should first be sent through the Contact page with the order number and supporting details. Nothing in this agreement limits any non-waivable consumer remedy or right to apply to a competent authority.
10. Electronic records
The order confirmation, this agreement, the Privacy Policy and the Shipping & returns terms form the electronic record of the transaction. The version accepted at checkout applies to that order.